Cookie Policy

1. Separate choices for Meta and Google

Meta Pixel and Google Ads are optional: you can reject both or choose which to enable separately. Measurement scripts are not loaded before your choice. This site does not use Google Analytics or Google Tag Manager. Rejecting does not prevent browsing or contacting Kreluna.

With consent, we measure visits and commercial actions such as opening a contact or checkout. Meta may receive browser identifiers, IP address, page and events and associate them with your profile under its own notice. For Google Ads, this site keeps ad personalisation denied and Google Signals disabled. These settings do not make data sent to providers anonymous.

You can change your choice at any time using “Cookie preferences”. Withdrawal blocks new measurement, removes accessible measurement cookies on our domain and reloads the page to stop scripts already loaded: save any unfinished forms first. It cannot erase data providers already received or cookies on their domains; their procedures and browser controls apply to those.

The technical preference “kreluna_marketing_consent_v1” stores provider choices, date and notice version in localStorage until changed or website data are cleared. It is not an advertising identifier. An old acceptance without a version and date requires a new choice; a previous rejection remains valid. If your browser signals Global Privacy Control, both providers remain disabled.

Cookies and other identifiers

Names beginning “_fbp” or “_fbc” relate to Meta measurement; “_gcl_” names relate to Google measurement. They are optional and subject to your choice for that provider. Expiry and availability may vary with your browser and provider configuration; the expiry of each cookie can be inspected in browser settings. Provider notices also describe identifiers on their own domains and their periods.

Meta privacy notice · Google privacy notice

2. Demos: what stays in your browser

Simulated choices in carts, forms and bookings remain temporarily on the page and reset when it is reloaded. They are not saved to a customer database or sent to Kreluna.

The full application demos may use a technical preference cookie called “sidebar_state,” lasting 7 days, to remember whether the sidebar is open or closed. The business software demo also uses browser local storage for sample data, the demonstration signature and internal settings.

This information stays on your device, is not sent to Kreluna, and is not used to measure or profile your browsing. You can delete it at any time by clearing cookies and website data in your browser settings.

3. Lumi chat and contact form

The “Lumi” chat is a real contact channel. When you choose “Talk to an operator” and submit the form, your name, email address, message content, date and time are sent to Kreluna and stored in the private inbox so Andrea can reply.

Your browser stores a conversation identifier and a random key in localStorage so you can reopen the conversation on the same device and read replies. The private Kreluna panel uses a technical HttpOnly cookie to keep the administrator logged in. These technologies are necessary for the chat and are not used for advertising or profiling. Clearing the website’s data from your browser removes the chat identifiers stored on your device. To request deletion of the conversation stored by Kreluna, email info@kreluna.it. The purposes, retention periods and your rights are described in the Privacy Policy.

4. Hosting and platform technologies

The website is delivered through Cloudflare Pages. Cloudflare may use strictly necessary technologies for security, abuse prevention and routing. Their types and durations depend on the service and are described in the Cloudflare documentation.

For questions about the website's technologies: info@kreluna.it.

5. COSMORA and its administration panel

COSMORA pages and its administration panel are excluded from these advertising tags. The console keeps its session in browser-tab storage (sessionStorage), not in Lumi’s administrator cookie. Use “Sign out” to end access; closing the tab normally removes these data, but tab restoration depends on the browser. See the specific COSMORA notice for accounts, community, notifications and administration.

COSMORA privacy notice